An online interactive guidance facility to help motorists with their parking appeals has gone live in two south London boroughs. The shared Bromley and Bexley Parking Service is ‘beta-testing’ the system, which has been developed by Barbour Logic.
Response Master penalty charge notice (PCN) to know in advance the likely outcome of their appeal with a full explanation. Where appropriate, it also explains the type of evidence required to consider an appeal further.
Ben Stephens, head of parking services, said: “We have always encouraged motorists who feel hard done by to appeal. This innovative new system is designed and intended to assist those motorists contemplating doing so arrive at their decision in a more fully informed manner.”