Save time and money
Fewer avoidable contacts from
customers, quicker processes for staff.
Improve customer experience
Customers can self-serve online,
24/7, and receive plain-English responses.
Responses generated reflect council
“The results have, quite simply, been outstanding. Time spent answering phone calls from frustrated customers has fallen by 40%.”
City of Bradford Metropolitan District Council
“We’ve seen a 19% reduction in challenges since using Barbour Logic solutions.”