News

It’s one thing to reply to PCN challenges in large numbers if you’re just sending acknowledgement letters. But several Response Master users have been responding – in detail – to over 50 challenges a day, day in, day out, single-handedly exceeding 1,000 letters a month.

That’s possible because Response Master’s vast business rules engine does the time-consuming work for you.

With 800 council-set policies, it knows and applies every council policy, instantly. And uniquely, Response Master doesn’t use templates. Instead, it builds a tailored letter every time – it can create millions of variations – which minimises editing time. And, of course, every letter is in plain English. Result: unrivalled quality and efficiency.