We’re thrilled – Chatbot Max has won the Parking Technology Award, recognising Max as another parking first – a digital colleague who helps motorists and reduces PCN challenges.
Which gives Barbour Logic an unrivalled fifth award for innovation.
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Chatbot Max gives Barbour Logic 5th innovation award
Max live-chats with motorists – thousands every week – educating them on parking and council policy. Every motorist who interacts with Max gets personalised advice. Which resolves issues without motorists always having to write in. This not only reduces avoidable contact – challenges have fallen 33% – but saves everyone time and frustration. And Max is there for motorists 24/7.
