Chatbot Max is delighted to have been picked as an awards finalist. A first in parking, Max is like a cloned version of an expert human colleague and he’s there on the council website, 24/7, live-chatting with motorists who are thinking of challenging a PCN.
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Finalist in the British parking awards – Chatbot Max
Max educates motorists – thousands every week – on parking and council policy. Which resolves issues without motorists always having to write in. Challenges have fallen 33%, saving everyone time and frustration, 24/7.
