News

PCN challenges fall 33% as motorists get help from Chatbot Max

16 Dec 20

Motorists who think their PCN is unfair can now go online, live-chat with Chatbot Max, and get expert advice.

Chatbot Max is our latest innovation. Powered by our multi-award-winning parking ‘brain’, Max understands parking and each council’s policies through 800 settings. ‘Chatbot Max is a game-changing innovation – a 24/7 digital colleague,’ says Paul Hutton of Dorset Council.

And because Chatbot Max resolves issues without motorists always having to write in, councils are seeing a sharp drop in correspondence. ‘Thanks to Chatbot Max, our PCN challenges have decreased by 33%,’ says Georgie Hannon, Buckinghamshire Council.

For a demo or more information, contact info@barbourlogic.co.uk