Chatbot Max, our latest innovation, is proving a hit with motorists. Motorists unhappy about a PCN can now go online, live-chat with Chatbot Max, and get expert advice. Max is a digital colleague who understands parking and council policies.
16 Dec 20
‘With Chatbot Max, motorists get the help they desperately seek, 24/7,’ says Shane Reffin of Wakefield Council. ‘Motorists become informed, not frustrated. And this empowers them to make an educated decision about whether to challenge their PCN.’